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Careers at Slalom

Applications Analyst
JO-1911-6503
Seattle
Yes

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to over 7,000 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2018 and are regularly recognized by our employees as a best place to work. You can find us in 30 cities across the U.S., U.K., and Canada.

Job Title: Applications Analyst

Slalom, LLC Corporate Services IT team is seeking an Applications Analyst who will be responsible for and deeply involved in the design, support, and training for all internal financial, accounting and financial operations applications.

The individual in this role will develop a strong working relationship with internal leadership as well as the Finance & Accounting teams. The successful candidate will have a natural enthusiasm and passion for providing creative solutions and support, excellent analysis skills, a love of troubleshooting, a flair for creativity and a proven track record for successful delivery. He or she will have the ability to work in a strong team-oriented environment.

On a typical day you would spend time with:

Application Support

  • Tier 2+ support for Slalom, LLC enterprise systems
  • Managing resolution of technical issues
  • Troubleshooting complex web based applications
  • Training of end users and other support staff
  • Manage support escalations to vendors
  • Research and resolve problems using a variety of resources and tools 

Application Configuration

  • Configure systems with specific fields and data to meet the business requirements.
  • Manage system security and access requests
  • Manage the requests for reporting questions, issues and requirements

Application Design & Development

  • Collaborating with project team members
  • Planning and support for project/application testing
  • Basic SQL queries and updating existing SQL objects as requested
  • Report Development with MS Reporting Services 

You may be a candidate for this role if:

  • You love helping people.
  • You love technology (new, old, and sometimes outrageous).
  • You are excited to get out of bed every day and see what you can tackle.
  • You are a self-starter with a creative energy and passion for problem solving.

It would be great if you have:

Professional experience

  • 2+ years of experience with user support, application support, or applicable subject area
  • Experience working with Finance and Accounting
  • Demonstrated experience in developing, configuring and the implementation of technical solutions in cooperation with business customers
  • Experience working within a project management methodology in the Software Development Life Cycle
  • Experience in roles requiring strong technical writing skills to develop comprehensive specifications and documentation for business and software functionality
  • Experience re-engineering workflow and data management processes to maximize efficiency

Professional attributes

  • Strong oral and written communication skills
  • Strong conflict/problem resolution skills
  • Strong planning and organization skills
  • Strong technical skills in Excel and Visio
  • Works well within a team environment and individually
  • Works with a sense of urgency without sacrificing quality or accuracy
  • Excellent business and employee customer service skills
  • Maintain professional composure at all times
  • Maintain energetic and positive attitude
  • Respond creatively to issues, change, and high growth
  • Remain calm under pressure and radiate confidence
  • Generate enthusiasm among team members

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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