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Careers at Slalom

Salesforce Practice Leader
JO-1912-6581
Phoenix
No

Slalom is a modern consulting firm focused on strategy, technology, creativity and business transformation. We believe in what's possible and shape what's next.


At Slalom, personal connection meets global scale. We build deep relationships with our clients in cities across the U.S., U.K., and Canada, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our seven regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 200 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.


Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 7000+ employees. In 2019, we were named one of Fortune's ‘100 Best Companies to Work For' and locally we are recognized as one of the best places to work in Phoenix.


Job Title:

Salesforce Practice Leader

 

Slalom’s Salesforce.com Practice Leader is responsible for the development, growth and quality execution of all Salesforce.com programs in the Washington DC market.

 

Salesforce.com is an important part of how we go to market with our Technology Enablement initiatives. To deliver holistic solutions to our customers, the Salesforce.com practice works closely with a number of our practices including User Experience, Information Management and Analytics, Custom Development/Mobile and Business Advisory Services. In essence, Salesforce.com is a major part of our growth strategy as a market.


Responsibilities:

  •  50–80% target utilization across multiple accounts
  • Responsible for the profitability of all Salesforce.com offerings (revenue and utilization goals), with revenue expectations of $2–5 million per year.
  • Identifies opportunities for growth and maturation of Salesforce.com offerings
  • Provides oversight and governance of all sold and managed Salesforce.com projects
  • Drives business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
  • Builds and develops relationships with partners like Salesforce.com and own joint sales pursuits with our partners
  • Develops case studies and training materials; conducts brown bags and provides guidance for Salesforce.com Practice
  • Develops and delivers best practices, delivery templates, and point-of-view papers
  • Maintains awareness of industry best practices and business levers for cloud offerings and understands how Slalom practice areas interact
  • Oversees quality assurance of project delivery
  • Assigns practice area development tasks when resources are between projects
  • Facilitates client satisfaction surveys (where applicable)
  • People\Career Management and project staffing for teams of 2–6 consultants
  • Supports recruiting and onboarding of new employees


Qualifications: 

  • 10+ years’ experience in a large consulting environment
  • Deep technical understanding of cloud based CRM solutions
  • Up to date certifications (Force.com Developer, Service Cloud, Sales Cloud etc)
  • Exposure to Agile/Scrum and Waterfall methodologies
  • Expert at project delivery, including all aspects of program management and the SDLC
  • Expert business development skills
  • Expert communication (verbal and written)
  • Expert business development skills
  • Expert business operations (e.g., invoicing, SOWs, margins, utilization)
  • Skilled at managing multiple clients
  • Ability to take on new challenges and work outside of one’s comfort zone
  • Excellent mentoring and leadership skills

 

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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