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Careers at Slalom

Systems Engineer
JO-1812-4234
Seattle
Yes

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to over 6,000 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2018 and are regularly recognized by our employees as a best place to work. You can find us in 28 cities across the U.S., U.K., and Canada.

Job Title:

Systems Engineer

Slalom, LLC is hiring an experienced Systems Engineer who will be responsible for maintaining and improving core infrastructure technologies, process, and documentation for Slalom, LLC. Responsibilities will include systems engineering, information security, and cloud infrastructure services (AWS-AZURE), and much more. This individual will be knowledgeable in security best practices, have an opinion on new and emerging technologies, and take a creative approach to resolving issues. They will develop strong working relationships with both internal and external Slalom teams and Slalom leadership through excellent communication skills. A successful candidate will be hands on and have the desire to help in all areas of Information Technology. They will be experienced in delivering projects from technical design, implementation, all the way through to operational support handoff. She/He will have the ability to work in a strong team-oriented environment.

We are Slalom IT:

  • We like donuts. Who doesn't?
  • We whiteboard. Best way to come up with a good idea is eliminate a few bad ones.
  • We pick each other up. There aren't any breadsticks, but when you're here you're family.
  • We smile. Coworker out of town for the holidays? Help us gift wrap their desk. And chair. And monitors. You get the idea.
  • We play. There's something in the air here… oh, it's a Nerf dart. You have to watch out for those!
  • We build. When we aren’t creating amazing solutions, you can find us inventing something new on our Lego wall.
  • We have a purpose. We help our people, clients, and communities be amazing. 
  • Oh, and we were recently voted Fortune 100 Best Companies to Work For! But enough about us…

You may be a candidate for this role if:

  • You are excited to get out of bed every day and see what you can tackle
  • You are a self-starter with a creative energy and passion for problem solving
  • You have a thorough understanding of modern Enterprise IT Infrastructure and its core systems.

Responsibilities:

  • Deploy and maintain global IT infrastructure across 27+ US, Canada, and UK offices
  • Proactively monitor and maintain global Infrastructure and service uptime
  • Identify automation opportunities and assist in their implementation across global infrastructure
  • Implement and support complex IT projects and enhancements
  • Provide knowledgebase articles to the support team and advanced their technical troubleshooting capabilities
  • Work closely with the Information Security team to implement security requirements across IT infrastructure
  • Make suggestions for IT Infrastructure improvements that are in line with business requirements
  • Act as a top tier escalation point for priority 1 outages

Qualifications: 

  • 5+ years of experience in IT, including Help Desk, Admin, and Engineering functions
  • 3+ years of experience working in a systems engineering role delivering projects (required)
  • Proven experienced in installing, deploying, monitoring and troubleshooting network and server hardware, operating systems, and services related to core infrastructure systems (both IaaS and on prem), such as:
    • Authentication (cert, mfa, radius, ect)
    • PKI
    • Encryption
    • Email
    • Monitoring
    • Backup and DR
  • Experience deploying standard systems and network configurations for small to large office spaces
  • Familiar with modern solutions in both AWS and Azure IaaS/PaaS environments
  • Fluency in building, managing, troubleshooting, and configuring Microsoft technologies
  • Proven experience in resolving escalated outages
  • Experience documenting designs, process and procedures
  • Ability to defend technical decisions but remain open to team input
  • Flexible, willing to work off-hours when required
  • Ability to work in a high-paced environment
  • Knowledge of security best practices
  • Excellent communication and customer service skills
  • Team player with monster collaboration skills
  • Willing and excited to travel for work

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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