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Careers at Slalom

Digital Experience Management Practice Leader
New York

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to nearly 4,500 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2017 and are regularly recognized by our employees as a best place to work. You can find us in 25 cities across the U.S., U.K., and Canada.

Job Title: Digital Experience Management Practice Leader 

Practice Leaders are responsible for developing and executing strategies to grow the practice and continuously impact our clients’ business. Additionally, Practice Leaders plays an important role in creating meaningful work for our Consultants. As a Digital Experience Management Practice Leader, you will also be responsible for growing our business related to our Premier partnerships with Adobe, Sitecore, and other related platforms. 


  • 50–80% target utilization across multiple accounts
  • Responsible for the profitability of all Digital Experience business within market (revenue and utilization goals), with revenue expectations of $2–5 million per year
  • Identify opportunities for growth and maturation of Digital Experience offerings
  • Provide oversight and governance of all sold and managed Digital Experience projects
  • Drive business development with the proper information, tools, and subject matter expertise to sell engagements
  • Work with Slalom Alliances team to build and develop relationships with partners on joint sales pursuits
  • Develop case studies and training materials; conduct brown bags and provide guidance for the Digital Experience practice
  • Develop and deliver best practices, delivery templates, and point-of-view papers
  • Maintain awareness of industry best practices and business levers for customer facing offerings and understands how other practices within Slalom can work together to drive better client outcomes
  • Oversee quality assurance of project delivery
  • Facilitates client satisfaction surveys (where applicable)
  • Responsible for People/Career Management and project staffing
  • Support recruiting and onboarding of new employees


  • 10+ years’ experience in a consulting environment
  • Deep technical understanding of marketing CMS system architecture, system integration and API strategy, cloud-native solutions
  • Active Marketing CMS certifications or ability to achieve relevant certifications upon hire
  • Proven experience delivering software with Agile/Scrum methodology
  • Expert at project delivery, including all aspects of program management and the software development lifecycle
  • Expert business development skills
  • Expert communication skills (verbal and written)
  • Expert business operations skills (e.g., invoicing, statement of work development, and managing towards margin and utilization goals)
  • Skilled at managing multiple clients
  • Excellent mentoring and leadership skills

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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