Slalom
Slalom logo repeating

Careers at Slalom

Salesforce - Practice Leader
JO-1903-4841
Toronto
No

Salesforce – Practice Leader

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We believe in what's possible and shape what's next. 

At Slalom, personal connection meets global scale. We build deep relationships with our clients in cities across the U.S., U.K., and Canada, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our seven regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 200 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau. 

Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 6,500 employees. We were named one of Fortune's 100 Best Companies to Work For in 2019 and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.  

As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to interesting and diverse projects. 

Responsibilities:

  • 25-50% target utilization across multiple accounts in executive delivery capacity.
  • Responsible for the profitability of all Salesforce business within market (revenue and utilization goals), with revenue expectations of $10–$15 million per year.
  • Identify opportunities for growth and maturation of Salesforce offerings
  • Provide oversight and governance of all sold and managed Salesforce projects
  • Drive business development with the proper information, tools, and subject matter expertise to sell engagements
  • Work with Slalom Alliances team to build and develop relationships with Salesforce and partner on joint sales pursuits
  • Develop case studies and training materials; conduct brown bags and provide guidance for Salesforce Practice
  • Develop and deliver best practices, delivery templates, and point-of-view papers
  • Maintain awareness of industry best practices and business levers for cloud offerings and understands how other practices within Slalom can work together to drive better client outcomes
  • Oversee quality assurance of project delivery
  • Facilitates client satisfaction surveys (where applicable)
  • Responsible for People/Career Management and project staffing
  • Support recruiting and on-boarding of new employees

Qualifications: 

  • 10+ years’ experience in a consulting environment
  • Deep technical understanding of cloud-based CRM solutions
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Exposure to Agile/Scrum and Waterfall methodologies
  • Expert at project delivery, including all aspects of program management and the software development life-cycle
  • Expert business development skills
  • Expert communication skills (verbal and written)
  • Expert business operations skills (e.g., invoicing, statement of work development, and managing towards margin and utilization goals)
  • Skilled at managing multiple clients
  • Excellent mentoring and leadership skills
  • Bilingual is an asset (English/French)

Would you like to apply to this job?

Log In if already registered

otherwise

Please Register


Previous MonthNext Month
SunMonTueWedThuFriSat