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Careers at Slalom

Salesforce Solution Owner
JO-2106-12157
San Francisco
No

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In more than 42 markets across the US and around the world, Slalom's teams have autonomy to be responsive to the market and do what’s right for our teams and clients. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to more than 9,000 employees. Slalom was named one of Fortune's 100 Best Companies to Work For in 2020 and is regularly recognized by employees as a best place to work. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 5th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce - Solution Owner 

Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Solution Owners help our customers turn ideas into high-performing, software of tomorrow in Digital Products, Data Solutions, and Cloud Platforms.  

Solution Owners are lead-from-the-front technology and agile delivery experts who are deeply dedicated to a single technology project. They partner with clients to translate requirements into actionable user stories and lead cross-capability development teams to shepherd those stories into working products on time and on budget. This delivery expertise is combined with the ability to foster a positive work environment. 

Slalom is seeking a talented, self-starting Salesforce Solution Owner to lead the discovery and implementation phases of complex Salesforce projects for Slalom-built solutions. As a Solution Owner you will lead large, enterprise multi-work stream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps and financials, hands-on management of complex projects with multiple work streams and strong partnership with clients. 

Responsibilities:

  • Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process
  • Understand the client’s strategic direction and apply it to project team specific outcomes
  • Act as Scrum Master or Agile Coach
  • Be the functional and subject matter authority for the solution being developed for the client
  • Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; write user stories that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams
  • Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
  • Estimate effort at varying levels (e.g. high level, work package level) and using various techniques
  • Proactively handle issues and mitigate risk
  • Build client knowledge and credibility quickly
  • Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate and address concerns

Qualifications 

  • 5+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading Salesforce solutions
  • Experience in all phases of product, software, and testing lifecycles
  • Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean
  • Experience leading virtual teams
  • Broad industry experience
  • Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
  • Adaptable self-starter who is skilled at creating structure in ambiguous environments
  • You can employ strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team
  • Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement
  • Excellent verbal and written communication skills with audiences of all levels
  • Ability to actively identify risks, and drive action to mitigate and resolve issues
  • You embrace challenging situations and enjoy solving complex problems
  • Strong organizational skills and the capability to interpret and handle a vast array of information
  • Salesforce-specific knowledge and/or certifications
  • Prior Consulting Experience (highly preferred but not required)


Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law.


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