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Careers at Slalom

Salesforce Delivery Principal
JO-2106-12290
Fort Worth
No

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In more than 42 markets across the US and around the world, Slalom's teams have autonomy to be responsive to the market and do what’s right for our teams and clients. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to more than 9,000 employees. Slalom was named one of Fortune's 100 Best Companies to Work For in 2020 and is regularly recognized by employees as a best place to work. Learn more at slalom.com. ​

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 5th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals

Job Description: Salesforce Delivery Principal

Self-driven individual with a “get it done” mentality that has a passion for helping organizations solve complex business and technology problems. This person will build and deliver intelligent and robust solutions for Slalom Consulting’s clients as a Salesforce.com Solution Architect. The individual in this role will lead technical requirements sessions, act as a liaison between clients and Slalom’s internal development staff, architect and document solutions, and develop interfaces between Salesforce.com and other systems. The successful candidate will have a minimum of five years of relevant work experience and be adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.

Responsibilities:

  • Translate business requirements into well-architected solutions that best leverage the Salesforce.com platform
  • Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
  • Develop custom solutions and interfaces leveraging the Salesforce.com platform
  • Manage technical scopes and client expectations
  • Provide hands-on, expert-level technical assistance to developers
  • Design and manage the execution of test plans to ensure a quality solution is delivered
  • Demonstrate technical thought leadership
  • Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
  • Be a credible subject matter expert to clients and partners on sales cycles and marketing events
  • Provide detailed estimates
  • Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
  • Interview potential candidates as needed and as time permits

Qualifications:

  • Bachelor’s degree in a technical discipline or equivalent
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • 10+ years of CRM industry experience
  • Minimum 3 years of Salesforce.com platform experience (5+ years preferred)
  • Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
  • Configuration experience using the Salesforce.com point-and-click developer interface
  • Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
  • Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
  • Strong background in design and development of enterprise systems as part of a complete software product lifecycle
  • Familiarity with agile software delivery methodologies such as Scrum
  • Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a must
  • Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc. ) with Salesforce.com
  • Excellent client-facing written and oral communications skills
  • Active Salesforce.com certified developer and/or admin

Preferred Skills:

  • Multiple Salesforce.com certifications (Developer, Advanced Developer, Architect, Sales, Service)
  • Ability to not only solution but help out with hands-on configuration, Apex/VF programming and integration development.
  • Deep functional knowledge of Sales and Support business processes

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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