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Careers at Slalom

Client Service Partner- Communications Industry
JO-2005-7841
Denver
No

Slalom is a modern consulting firm passionate about strategy, technology, and business transformation. We redefine what's possible and create what's next. 

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 35 cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau. 

Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2020 and are regularly recognized by our employees as a ‘Best Place to Work’. Learn more at slalom.com. 

Role: Client Service Partner 

Slalom Denver’s Client Service Partner (CSP) is in charge of either several large accounts within a specific industry in the Denver area. The main responsibilities are focused around representing all of Slalom’s services at the assigned account(s), helping set strategic direction, deliver solutions, drive sales, and help with account management.  

What You’ll Do: 

  • Maintain and build Slalom’s footprint within your assigned account(s) across the communications industry
  • Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives 
  • Maintain a utilization target of 50-70% 
  • Drive revenue responsibility of $10+MM 
  • Identify opportunities for growth/maturation of Slalom Offerings, and sets the direction for that growth 
  • Provide oversight and governance of all sold/managed engagements 
  • Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering 
  • Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact 
  • Oversee project delivery quality assurance 
  • Assign tasks when resources are between projects 
  • Facilitate client satisfaction surveys (where applicable) 
  • Manage project teams ranging from 2-10 consultants on-sit 
  • Responsible for staffing and utilization of team 

About You: 

  • Minimum 10+ years of account + delivery management experience 
  • Advanced project delivery including all aspects of program/project management 
  • Previous P&L responsibilities 
  • Excellent negotiation, conflict management, problem solving and decision making skills 

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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